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Job Description

Title: Program (Pod) Manager
Department: Client Management
Type: Full Time / Permanent
Location: Andover

Overview

Our Account Management Team serves as the primary point of contact for a client book of business. We are a small group of nimble business athletes whose main focus is getting things done no matter the size or scope of the project. We must become expert in helping our customers best leverage our tools, services, and best practices while developing a deep understanding of each client’s business processes and strategic philanthropic goals. Additionally we act as advocates for CyberGrants and are expected to identify, promote and communicate cross-sell and upsell opportunities.

The Program Manager will manage an assigned CyberGrants Account Support Team (the POD) in the development and delivery of products and services to ensure satisfaction on the part of the client.

Duties and Responsibilities include the following:

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract.

Knowledge and Experience required:

Education

Education Minimum: BS, BA or equivalent

Apply

For consideration, please send résumé & cover letter, with salary requirements to hr@cybergrants.com.