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VP of Client Onboarding (Implementation)

Type: Full Time / Permanent
Location: Andover

Overview

CyberGrants is an ambitious, fast-growing and innovative company focused on providing the very best service to our clients. With nearly 20 years of experience supporting corporate and private philanthropy, CyberGrants brings customers an extraordinary wealth of knowledge and services.

As part of the Cybergrants team you will be part of a select few that are responsible for helping our corporate and private clients provide over 6.6 billion dollars in annual funding to national and local non-profit organizations in support of programs ranging from major natural disaster relief to local animal shelters and after school programs.

This role is about execution and leadership to help a growing, growth private-equity backed, SaaS Company! As the VP of Client Onboarding, you will lead and expand our onboarding team that implements and expands our Corporate Social Responsibility platform for new and existing clients. You work closely with leaders across Sales, Account Management, Product, and Support to execute the onboarding strategy across the organization. This role is responsible for driving successful product usage, customer value, retention and expansion. The right candidate is an experienced manager with a proven ability to create strong onboarding / implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale.

This important high visibility role, critical to our ongoing success, is based at CyberGrants HQ in Andover Massachusetts.

Our mission and entrepreneurial spirit attracts passionate and hardworking professionals. We work hard, but have fun while doing so.

Responsibilities

Qualifications

A CyberGrants person is...

CyberGrants is successful because of the highly motivated people who work here and their deep enthusiasm for customer service and philanthropy. We recruit individuals whose honesty, integrity, initiative and creative approach to problem solving shines through. Your passion and commitment will inspire your colleagues as you continue to place the client at the center of everything you do.

Apply

For consideration, please send résumé & cover letter, with salary requirements to hr@cybergrants.com.